I'm a La Quinta rewards member and had several La Quinta properties to choose from in the area. I chose this one because it offered double points for my stay & the location was convenient. I booked the king room with refrigerator & microwave. Check in time is supposed to be at 3pm and check out at noon. That has a lot to do with my review of this property and why I won't choose to stay here again in the future. I arrived at 3:10pm and was told our room was not ready and would be another 25 minutes. They said they could offer me another king room and have a microwave & fridge brought in but not exactly the same. I said I wanted the room I booked so we had to wait. We finally got into our room at 3:45. The bathroom had hair on the floor which I thought was tacky. Maybe the lady felt rushed or something but that is not acceptable. Made me think what else did she skimp on, Had trouble with the wifi. The cold water knob stuck so we couldn't turn off the water so we had to call for service. The light bulb in one of the fixtures kept flashing all night, never figured out why. That was disturbing but it was very faint so really didn't disturb our sleep just frustrating when awake. The next morning, we were in our room (guessing about 9am) and the cleaning lady walked in on us. She thought we had checked out. Good thing we were dressed. Check out is at noon not 9am. Maybe they are used to people catching early flights out of Sky Harbor but we weren't flying.  
 
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We stayed here upon arrival at the airport. The shuttle service was quick and friendly. The check-in was also very efficient. The rooms were nicely decorated, the beds were very comfortable, the internet worked very well in the room, and it was a quiet place to sleep after a long journey. The breakfast was OK. They had the hot waffles, cereals, breads,fruits and yogurts. Upon check out we asked for the shuttle service. They said that since the shuttle was getting an oil change they would pay for us to take a taxi. This was quite a pleasant surprise to us! I don't know of any way that they can improve on this great place and service. We would stay here again! The entire staff is to be commended on their great service!  
 
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Easy to park and check-in, everyone was so friendly and nice. We loved our room and it was spotless. Swimming was fabulous. We had a great night sleep, and the breakfast was perfect. We will be back again one day, and plan on looking for La Quinta locations elsewhere too.  
 
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Have stayed here many times and always enjoyed it. The free shuttle service to the airport is a biggie. It's just a couple miles from the airport, but very quiet and you can get a good nights rest. The rooms are well kept with comfortable beds. They also offer parking there while you fly out for a reasonable fee (depending on your days away). They even arranged for the shuttle to take us to Tempe to have dinner, then picked us up afterwards. This La Quinta should be commended for their great service! Will be overnighting there again next month.  
 
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Overall nice travel experience at this hotel. Stayed for one night for business related travel with my spouse. She is very picky when it comes to hotels and locations and this hotel was located in a centralized area near the airport and not to far from downtown Phoenix. The only suggestion that I have for the owners are to invest in bird removal services for the exterior and roof areas. Birds appear to be nesting and there were numerous droppings on the concrete sidewalk outside my room on the third floor. Room # 318. Just a suggestion. Overrall great stay at this hotel. Very clean, rooms were immaculately kept up. Looks like the remodeling of this hotel helped it a lot. Breakfast was great.  
 
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